PolyphasicDevelopers
Support

Support for Polyphasic projects, apps, and websites.

If something we built needs attention, send the details through the support form. We use the same route for client systems, public apps, websites, internal tools, and product questions.

Tell us what happened, where it happened, and how to reach you. If the issue affects a live service or customer workflow, mark it as urgent in the form.

Send a support request Call if urgent
Support request

Tell us what happened.

Coverage

Use this page for any Polyphasic-built work.

Support requests can cover current projects, older builds we maintain, and our own products. If you are not sure where your request belongs, send it here.

Products

Current Polyphasic apps

Questions about app behaviour, account access, product issues, documentation gaps, or something that looks broken.

Client systems

Software, portals, and automations

Problems in internal tools, dashboards, integrations, workflows, admin panels, APIs, or data processes we built.

Web and mobile

Sites, stores, and apps

Live website issues, mobile app bugs, content problems, performance concerns, broken forms, or deployment questions.

App support

Choose the app so the request reaches us with context.

Each link opens the support form with the app already selected.

Browse all apps
Apple Wallet passes

Img2Wallet

Help with image import, barcode detection, pass generation, Apple Wallet, Apple Watch, advertising or the Pro purchase.

Get Img2Wallet support
Self-hosted music

Tunode

Help with server connections, browsing, playback, offline downloads, lyrics, CarPlay, advertising or Remove Ads.

Get Tunode support
WebDAV media player

Davvy

Help with WebDAV connections, library scanning, artwork, playback formats, remote addresses or iCloud progress sync.

Get Davvy support
Legal research

Lextura

Send a support request about Lextura and include the app version, device and operating system when available.

Get Lextura support
Apple Health export

Forma

Send a support request about Forma and include the app version, device and operating system when available.

Get Forma support
Support FAQ

Common support questions.

Quick answers for people looking for Polyphasic Developers technical support, app support, or project help.

How do I contact Polyphasic Developers for support?

Use the support form with the project or app name, issue summary, steps to reproduce, screenshots if useful, and the best contact details for a reply.

What projects does this support page cover?

It covers active client software, websites, mobile apps, automation systems, and Polyphasic-built products including Img2Wallet, Tunode, Davvy, Forma, Lextura and SessionMark.

Can I attach screenshots to a support request?

Yes. You can attach up to three screenshots with a combined size of 3 MB.

What should I do for urgent production issues?

Mark the support request as urgent and call +44 330 111 0089 if a live service, payment flow, login system, or customer-facing workflow is actively blocked.

Need something new?

Support request, project question, or future build.

If your message is really about changing scope, adding a feature, or starting a new project, send it anyway. We'll point it to the right place.

Send a support request Project Enquiry